Issue
I want to know my current domain & services registered with Net Onboard.
Symptoms
You are unsure on how many domain or services you currentl...
Issue
I wish to cancel my new order / change my domain name / change hosting package.
Symptoms
You realized the new order placed is not correct.
Cau...
Issue
I forgot to enter the promotion voucher code when i place my order.
Symptoms
The invoice total amount showing normal retail price.
Cause
Vou...
Issue
I wish to subscribe to your services but I don’t know how to proceed with the order.
Symptoms
You are unsure on how to place the online order.
...
Issue
Wish to update the profile details in Billing System
Symptoms
None
Cause
Lack of knowledge in using Net Onboard Billing System Client Area
...
Issue
I wish to subscribe/unsubscribe your newsletter
Symptoms
You receive/do not receive our newsletter via email.
Cause
You subscribed/ did not ...
Issue
I want to know my password for Billing System.
Symptoms
You could not login to the Billing System
Cause
The password is incorrect.
Workaro...
Issue
Wish to update my registered email and new PIC details for my domain / hosting account in the Billing System Client Area
Symptoms
You cannot log...
Issue
I wish to upgrade my current hosting plan.
Symptoms
Your current hosting plan allocated resources is not enough.
Cause
Your email and websit...
Issue
I want to view the emails you had sent to me.
Symptoms
You did not receive email from us.
Cause
The email may be under your junk folder.
...
