Passwords do not meet the configured password requirements






As a security feature, SmarterMail can create a list of users whose passwords do not meet the configured password requirements. Non-compliant users can then be notified by email that they need to change their passwords to meet the password requirements.

 NOTE: The system administrator must have defined a password policy for this feature to work. For more information, please refer to the knowledge base article How To – Set Up a Password Policy.

Follow these steps to view a list of non-compliant users:

  1. Log in to SmarterMail as the system administrator.
  2. Click the Manage icon.
  3. Click Password Policy Compliance in the navigation pane. A list of non-compliant users will load in the content pane.
  4. To send a message to these users, select the desired users and click Send Email in the content pane toolbar. Then compose the message and click OK.

Additional Information

If you need further assistance, kindly submit a ticket to Support Team regarding this issue.