• Accessing the page or resource you were trying to reach Is absolutely forbidden or something you don’t have access to
  • Bad file permission and you are getting denied access when you really shouldn’t be


Step 1: Check for URL errors

and make sure you are specifying an actual web page file name and extension, not just a directory. Most websites are configured to disallow directory browsing, so a 403 Forbidden message when trying to display a folder instead of a specific page, is normal and expected.

  • Important: This is, by far the most common reason for a website to return the 403 Forbidden error. Be sure you fully explore this possibility before investing time in the troubleshooting below.
  • If you operate the website in question, and you want to prevent 403 errors in these cases, enable directory browsing in your web server software.
Step 2: Clear your browser’s cache

Issues with a reserved form of the page you’re survey could be causing 403 Forbidden issues.

Step 3: Log in to the website

Accepting that it’s conceivable and fitting to do as such. A 403 Forbidden message could imply that you need extra access before you can see the page.

Step 4: Clear your browser’s cookies

Especially If you typically log in to this website and logging in again (the last step) didn’t work.

Step 5: Contact the website administrator / NET Support

It is conceivable that the 403 Forbidden error is a mix-up, every other person is seeing it as well, and the site doesn’t know about the issue.

Step 6: Come back later

When you’ve checked that the page you’re getting to is the right one and that the HTTP 403 error is being seen by something other than you, simply return to the page all the time until the issue is fixed.