Migration failed because some files couldn’t be found by GSMME. This usually happens due to:
- The source server couldn’t be found.
- The usernames specified don’t exist.
- Outlook isn’t installed or is an unsupported version.
Step 1: Inspect Server Settings
Check the server settings and authentication details.
Step 2: Reinspect CSV File
Recheck the source CSV file.
Step 3: Refer GSMME System Requirements
Outlook isn’t needed if you’re migrating from an IMAP server. For details, do refer the “GSMME system requirements”