Objectives

Cancel any upcoming renewal and do not wish to receive the unpaid invoice reminder.

Prerequisites

NONE

Steps

Step 1: Login to ClientArea, under My Services >> click the small arrow icon on the service you wish to cancel

Step 2: Scroll down >> click button Request Cancellation.

Step 3: Under My Domains >> click the small arrow icon on the domain you wish to cancel >> click Disable Auto Renew

Step 4: Drop an email to our Billing Department at billing@netonboard.com to notify of your intention of cancellation of new order or discontinue of service. We shall proceed to cancel and delete the invoice thereafter.